Dell unsolicited phone call

First, if this is an old subject I couldn't find a specific article.

I am getting calls from DELL telling me that they are getting reports form my computer. Does DELL get reports from my computer?  They want me to update drivers  "security drivers" I Does DELL have security drivers?  I don't want to seem gullible, but why would DELL call me and ask me to connect "teamviewer"?
Finally, If this is a scam let this act as notice by me of the nature of it.  I did fill out the Scan Form

Gene